In this policy, the words "we", "our", and "us" refer to Headway Business Solutions and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices you have regarding our use of this information.
Headway Business Solutions has taken all reasonable precautions to treat Personal Information as confidential with industry standards that it has implemented to protect from unauthorised access, improper use or disclosure, modification and unlawful destruction or accidental loss of the Personal Information.
D. Personal Information
Personal Information shall mean the information which identifies the User, name, identification number email address, age, phone number, password or any financial account information provided to Headway Business Solutions at the time of registration or any time thereafter.
D-1. Location information
When you use Headway Business Solutions services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide Headway Business Solutions with information on nearby devices, Wi-Fi access points and cell towers.
How we use this information We use location information to maintain & improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored & customised offers within the app, website and emails.
Some examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the internet; login; email; password; computer and connection information such as browser type and version, operating system, and platform; course enrolled history, which we sometimes aggregate with similar information from other users to create features, reports such as popular courses, most used features etc; the full Uniform Resource Locator (URL) click stream to, and from our website, including date and time; cookie number; courses or videos you viewed or searched for; the phone number you used to call our customer service.
E. Information Security
To protect the security of your Personal information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. To prevent unauthorised access to sensitive information, it is important for you to monitor those who have access to your password and to your computer, laptop or any other device through which your account can be accessed. Be sure to sign off when finished while using a shared computer.
F. Use of your personal information
While availing our services you will provide access to Headway Business Solutions with your personal information. If that information is wrong, you can request us to modify or delete the same. Headway Business Solutions will take all reasonable measures to ensure that the information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting personal information, we may ask you to verify your identity before we can act on your request. Headway Business Solutions may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts. We do not assure that we will delete all residual copies and archives made by any third party without our knowledge and consent.
Your Personal Information may be shared with third parties who have a need or authority to receive such information, if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i) in response to any authority having to receive such information under law (ii) any order of court (iii) detect, prevent, or otherwise address fraud, security or technical issues (iv) protect against harm to the rights, property or safety of Headway Business Solutions, our users or the public as required or permitted by law.
User choices with regard to access of information
Headway Business Solutions does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information has been provided or taking any feedback or addressing the complaints. User shall not disclose their Personal Information to any third Parties not authorised by Headway Business Solutions and verify the identity of such personal who seek information. Headway Business Solutions will communicate with the Users through email and notices posted on the Website or through other means available through the service, including text and other forms of messaging. The Users can change their e-mail and contact preferences at any time by logging into their account or by calling the customer support or such or mode available from time to time.
Headway Business Solutions may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and to the extent that you choose not to receive such mailers, we will take all steps to remove you from the list. Should you evidence any violation of our terms and policies, please write to us at email@example.com and report such incident.
Report, Analysis & Confidentiality
Headway Business Solutions may have to use Personal Information without reference to any persona or identity for research, statistical analysis and business intelligence purpose and may transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.
All Headway Business Solutions employees and data processors, who have access to, and are associated with the processing of sensitive personal data or information, are obliged to respect the confidentiality of every User's sensitive personal data and information.
Sharing of Information
Headway Business Solutions may also disclose or transfer User's personal and other information which a User provides, to another third party as part of reorganisation or a sale of the assets of Headway Business Solutions corporation division or company. Any third party to which Headway Business Solutions transfers or sells its assets will have the right to continue to use the personal and other information that a User provide to us.
To the extent necessary to provide Users with the services on the Website, Headway Business Solutions may provide their Personal Information to third party contractors who work on behalf of or with Headway Business Solutions to provide Users with such services , to help Headway Business Solutions communicate with Users or to maintain the Website. Generally, these contractors do not have any independent right to share this information, however certain contractors who provide services on the Website, including the providers of online communications services, will have rights to use and disclose the personal information collected in connection with the provision of these services in accordance with their own privacy policies.
Revision of terms & Grievance reporting