ON PLACE TRAINING

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PEOPLE MANAGEMENT & TRAINING

People Management Training provides a range of courses designed to help delegates successfully overcome self, staff, process and organisational management challenges. Our Management Skills Courses are delivered by a faculty of highly qualified consultants who are not merely lecturers but rather specialists consulting in their particular field. They have greater insight into the market and a fuller understanding of delegate needs and deliver management courses which are practical in nature and extremely relevant to the current market.

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PRODUCT ANALYSIS

Every product is designed in a particular way – product analysis enables us to understand the important materials, processing, economic and aesthetic decisions which are required before any product can be manufactured. An understanding of these decisions can help us in designing and making for ourselves.
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PRODUCT STRATEGY

A product strategy is the foundation of a product lifecycle, and its execution plan for further development. As they develop their product strategy, product leaders zero in on target audiences and define key product and customer attributes. Strategy is comprised of three parts: Vision, Goals, and Initiatives.
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360 DEGREE BUSINESS ANALYSIS

Job titles for business analysis practitioners include not only business analyst, but also business systems analyst, systems analyst, requirements engineer, process analyst, product manager, product owner, enterprise analyst, business architect, management consultant, business intelligence analyst, data scientist, and more. Many other jobs, such as management, project management, product management, software development, quality assurance and interaction design rely heavily on business analysis skills for success.
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MOTIVATION TRAINING

It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive than those who don’t.
This program will help supervisors and managers create a more dynamic, loyal, and energized workforce. It is designed specifically to help busy managers and supervisors understand what employees want and provide a starting point for getting the most out of people.

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MARKETING PLANNING & STRATEGY

A marketing strategy is a business’ overall game plan for reaching people and turning them into customers of the product or service that the business provides. The marketing strategy of a company contains the company’s value proposition, key marketing messages, information on the target customer, and other high level elements. The marketing strategy informs the marketing plan, which is a document that lays out the types and timing of marketing activities. A company’s marketing strategy should have a longer lifespan than any individual marketing plan as the strategy is where the value proposition and the key elements of a company’s brand reside. These things ideally do not shift very much over time.

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BRAND MANAGEMENT

It includes developing a promise, making that promise and maintaining it. It means defining the brand, positioning the brand, and delivering the brand. Brand management is nothing but an art of creating and sustaining the brand. Branding makes customers committed to your business. A strong brand differentiates your products from the competitors. It gives a quality image to your business.
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OWNER LESS BUSINESS SYSTEM CREATION

steps to creating systems that create freedom

  • Take inventory. Identify what types of actions you take regularly that help drive your business. …
  • Create a process. …
  • Brainstorm ways this process can become either a) automated, or b) most efficient. …
  • Implement. …
  • Continuously improve.
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STANDARD RISE BUSINESS POLICY

It’s important to create processes, procedures and standards for your key business activities. Depending on your individual business, these may include:

  • customer service (including a customer service program and after-sales service)
  • sales practices and sales policies (e.g. guarantees, warranties and refunds)
  • marketing and promotion (including online marketing and social media)
  • staff training and performance reviews
  • energy efficiency and environmental considerations (e.g. water restrictions)
  • management responsibilities
  • record keeping, privacy laws, reporting and money management
  • use of technology (e.g. rules around staff internet usage) and mobile phones.
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PROCESS MANAGEMENT

Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the enterprise boundaries.
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CUSTOMER RELATION MANAGMENT

Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving business relationships with customers, assisting in customer retention and driving sales growth. CRM systems are designed to compile information on customers across different channels — or points of contact between the customer and the company — which could include the company’s website, telephone, live chat, direct mail, marketing materials and social media. CRM systems can also give customer-facing staff detailed information on customers’ personal information, purchase history, buying preferences and concerns.
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FINANCE MANAGEMENT

financial management encompass numerous business and governmental activities. In the most basic sense, the term finance can be used to describe the activities of a firm attempting to raise capital through the sale of stocks, bonds, or other promissory notes. Similarly, public finance is a term used to describe government capital-raising activities through the issuance of bonds or the imposition of taxes. Financial management can be defined as those business activities undertaken with the goal of maximizing shareholder wealth, utilizing the principles of the time value of money, leverage, diversification, and an investment’s expected rate of return versus its risk.

Within the discipline of finance, there are three basic components. First, there are financial instruments. These instruments—stocks and bonds—are recorded evidence of obligations on which exchanges of resources are founded. Effective investment management of these financial instruments is a vital part of any organization’s financing activities. Second, there are financial markets, which are the mechanisms used to trade the financial instruments. Finally, there are banking and financial institutions, which facilitate the transfer of resources among those buying and selling the financial instruments.

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ACTUAL STATISTIC LEVEL

“Business statistics is the science of good decision making in the face of uncertainty and is used in many disciplines such as financial analysis, econometric , auditing, production and operations including services improvement and marketing research”.
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STAFF RECRUITMENT & PLACEMENT

It refers to the process of bringing together prospective employers and employees. The purpose of recruitment is to prepare an inventory of people who meet the criteria in job specifications so that the organisation may choose those who are found most suitable for the vacant positions.

Employee Placement is a process of allocating employed individuals to certain jobs that match their skills and abilities. By performing this process a business company attempts to create an effective working environment in which there is a good match between management needs and employee qualifications.

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BUSINESS STRATEGY PLANNING

Strategic management involves the formulation and implementation of the major goals and initiatives taken by a company’s top management on behalf of owners, based on consideration of resources and an assessment of the internal and external environments in which the organization competes.
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BUSINESS DEVELOPMENT TRAINING & SERVICES

Business development is the creation of long-term value for an organization from customers, markets, and relationships.
There is elegance in simplicity, but perhaps this definition leaves you wanting more. At its heart, business development is all about figuring out how the interactions of those forces combine together to create opportunities for growth. But a theorem requires a proper proof.

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SALES & MARKETING TRAINING

Sales and marketing teams need to keep up with ever-changing technology and modern buyer’s needs.

Sales and Marketing Training Topic Areas:

  • Negotiation Techniques
  • Customer Service
  • Communication Skills
  • Social Media
  • Email Marketing
  • Copywriting